Mandate and context
Amid sustained growth, ITI aimed to elevate the performance of its operations to better support its long-term strategic goals. To do so, the company partnered with VOLUME10 to uncover the most promising levers for optimization, grounded in a deep understanding of its processes, operational model, and digital infrastructure.
Implementation and solutions
VOLUME10 conducted a full value stream mapping of ITI’s operations, assessing them through three key lenses: operational efficiency, process maturity, and information system effectiveness. This analysis surfaced critical friction points and helped prioritize areas for improvement. Working hand-in-hand with ITI’s teams, VOLUME10 co-designed a strategic action plan to drive alignment, reduce inefficiencies, and sustain growth.
Impact and outcomes
The rigorous joint analysis led by VOLUME10 and ITI provided clarity on the company’s operational priorities and resulted in a tangible roadmap for process improvement. This collaborative effort strengthened ITI’s ability to make informed, high-impact decisions and focus its efforts where they matter most for long-term performance.
